ServiceNow
Fred Luddy was the CTO of Peregrine Systems and Remedy Corporation before founding ServiceNow in 2004. The firm is based in San Diego, California, and has offices in the United States, Asia, and Australia, as well as users in more than 46 nations.
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Batch Timing
- Regular: 2 Batches
- Weekends: 2 Batches
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About ServiceNow
ServiceNow is IT Service Management (ITSM) software platform which is cloud-based and this helps IT businesses in the automation of their operations. It is aimed to offer support for activities, processes, and operations using ITIL rules. It makes use of artificial learning to help organizations become more flexible and effective by using analytics and workflows. It provides the flexibility, speed, and reliability needed to meet incident and issue management objectives. Furthermore, consumers have the option of selecting their preferred help interface. It gives the technician all the information he or she needs to identify and repair problems without relying on spreadsheets or emails.
Who uses ServiceNow tools?
Global corporations and small to medium businesses can employ ServiceNow applications in their line of operations. ServiceNow helps to streamline the functioning, manages tasks, determines optimal workflow, and helps manage the HR and Capital resources of the organization. ServiceNow has proven to be a valuable tool in organizations ranging from IT, ITES, Hardware Manufacturing, Engineering Companies, Small and Medium Enterprises, and BPOs. Because of its versatile design and distinctive in-software offerings, ServiceNow has been the most recommended and often utilized management platform of the current century. The ServiceNow application also provides customization options to companies that can select the required tools and functions and also develop their sideloading applications for the main ServiceNow software.
What are the roles available for ServiceNow applications in companies?
The following sections can make use of the ServiceNow tool to achieve their business goals and manage the organizational requirements:
Employees can use the ServiceNow basic management tools to request IT business services, generate tickets based on client requests, visualize personal and organizational data, etc.
IT support teams in any company are primary users of ServiceNow, They generally use it to manage service requests or incidents as reported by employees, they can also use the in-built systems to communicate errors to entire teams, they also use ServiceNow software to log their rectifications and troubleshooting operations.
Administrators can use the ServiceNow software for better management of the organization. It helps the administrators user access, roles & privilege management of every employee.
ServiceNow Developers are needed to create new functionality with scripts to extend standard configurations, make custom add-ons for corporations and debug the tools if required.
Best ServiceNow Training at SevenMentor
SevenMentor offers trainer-based ServiceNow courses in Pune, as well as hands-on knowledge for implementing ServiceNow in businesses. This course teaches the ServiceNow ITSM installation program's underlying architecture, technological aspects, strategic implementation concerns, and operational planning. This course includes a complete review of ServiceNow's necessary dependencies, as well as installation tasks and details, allowing applicants to grasp the full spectrum of ServiceNow features and operations.
For ServiceNow administration and development, we offer trainers with extensive IT expertise and a solid technical background. We provide not just theory but also practice with extremely detailed lab exercises and ServiceNow training materials. Our ServiceNow course in Pune provides both the current and older versions of ServiceNow, allowing students to learn about both. The lab exercises are based on genuine customer ServiceNow program deployments that teach the technologies and their use on a practical level. Participants do lab exercises in the lab under the supervision of the instructor, while adequate time is allotted in class to address the theoretical and practical aspects. With the support of our ServiceNow certified trainer, SevenMentor offers a variety of job-related training. Students are given professional assistance to assist them in selecting the ideal course for their interests and expertise.
Apart from this we also have an advanced training facility that helps students learn with relative ease. Our computer labs are equipped with the latest hardware and high-quality configurations. This helps any software and virtual programs to be run smoothly. Our classrooms are also very large, spacious and AC ventilated for the comfort and safety of the students. The entire ServiceNow Course in Pune is taught through digital, projector-based training methods. We also provide every student with lifetime access to digital and textbook-based learning materials. These features of SevenMentor Institute for ServiceNow training help our students gain better confidence and learn with simple yet affordable ServiceNow coaching in Pune.
Best ServiceNow Training in Pune
Candidates obtain a grasp of the breadth of a ServiceNow through lectures, demonstrations, hands-on exercises, team activities, and classroom discussions. Implementation duties, ITIL/ ITSM procedures, customizing the UI, establishing Self-Service, maintaining Service Catalog, monitoring Tickets, and Knowledge Base are all covered in our finest ServiceNow classes. Basic ServiceNow capabilities like setting up and managing users, uploading Configuration Items (CI) to the CMDB, customizing messaging and warnings, leveraging workflows, and reporting are also covered in this flexible ServiceNow training in Pune.
BSM (Business Service Map), Orchestration and DevOps, Email updates, incorporating with legacy applications, LDAP and external web-services, Service Mapping and Alerts/Events collection in the Event Management System, Mid server and Discovery execution, and Cloud Synchronization techniques are all covered with real-world examples. Along with this ServiceNow Course in Pune, we also teach fundamental and intermediate Cloud Computing training. We cover fundamental cloud computing terms, as well as new and established cloud service providers and ServiceNow integration with AWS and Azure.
On cloud-based computers, cloud analytics and data management are available. Advanced ServiceNow Development subjects such as independent web apps, robotics and DevOps using Orchestration Components are constantly covered. SevenMentor Institute in Pune offers ServiceNow training taught by teachers, allowing students to receive hands-on exposure with the technology. The basic architecture, technological features, strategic implementation concerns, and innovation process for ServiceNow operations and ITSM efforts are all covered in this module. The curriculum covers all ServiceNow requirements, as well as implementation roles and functionality, so candidates may gain a comprehensive understanding of the breadth of a ServiceNow management and development project. All of the above-mentioned features help our students gain a thorough knowledge of ServiceNow and its auxiliary features. Our training is also beneficial for students who wish to complete the Global ServiceNow Certification Exams. We have specific training modules for ServiceMow's in-house examinations like ServiceNow Certification Exam System Administrator, ServiceNow Certification Exam Architect, ServiceNow Certification Exam Application Developer, ServiceNow Certification Exam Implementation/ Application Specialist. So join us in an exemplary course and gain the best ServiceNow knowledge from the expert ServiceNow Training Institute in Pune.
Online Classes
SevenMentor also has launched an online learning interface that enables students to get ServiceNow training from the comfort of their own homes. The demand for online ServiceNow classes in Pune has increased, thus we've begun offering online training for ServiceNow administration and programmer classes. Our online ServiceNow classes in India are identical to traditional programs in terms of content, curriculum, and technique. As a result, learners don't have to be worried about missing anything during the ServiceNow online training session. All students are endorsed by the course through receiving industry-recognized ServiceNow course certification in Pune. Even though the ServiceNow Certification is based on a virtual learning approach, it is a valuable addition to your CV. We hire the best team and give the most up-to-date equipment during the training phase to deliver the greatest training and ideal practice for all of our students. These online courses cover all of the basic to advanced virtual learning curriculum for both ServiceNow administration and development. Our online ServiceNow Course in Pune<.strong> will familiarise you with ServiceNow data handling, processing, ticket administration, and access protocol capabilities, as well as developer modules such as Scripting, Shell prompts, third-party tool creation, and ServiceNow Coding-based Development. Please join us by checking out the Online ServiceNow demonstration sessions in Pune first.
Course Eligibility
Experienced Professionals who want to build career as ServiceNow Developer
Graduates or postgraduates who want to begin their career as ServiceNow Developer
Freshers who want to get an IT job with salary hike
Syllabus of ServiceNow
ServiceNow Introduction and Basics:
Introduction to ITSM tools and services
ITIL Foundation
ServiceNow Basics
ServiceNow Features
servicenow.com Architecture and Tools
Navigation and Users
Helpful portals
Releases
Basic Administration Modules:
Homepage Customization
Forms, Tables, and Fields
Addition of Users and Groups to the ServiceNow Portal
Applications and Modules of ServiceNow
Creation of Tickets, Requests and Mails
Distribution of Roles, Tickets and ROI
Generating Functions and Performance Metrics
Configure Alerts and Notifications
Security Implementations
ServiceNow Request Management
Database Configuration
Advanced Administration Modules:
Scheduling Tasks, Automation of Services
Import and Export of Data
UI Features, Policies and Customization, Data Policies, Business Rules
Data Storage, Integration with Cloud Services and API management.
Dictionary Entries, Data Override Policies, Controls and Calculations
Service Catalog Coordination
User Criteria, Cart Controls, and Variables Creation of Record Producer
New Workflow implementation using Record Producer Control System Access and Data Security
Configuration Management Database (CMDB), Knowledge Base and Services Catalog
Run Reports, Configure Service Level Agreements (SLAs) and Perform Instance
Branding and Customization
Integration and Content Management:
Web Services: Direct and Indirect Integration
Transform Map and Scripted Services
Email Integration, Event Registry, Trigger Events etc.
Introduction to CMS
Creation of Sites, Pages and Blocks
Custom Blocks using Scripts
Set-up of Login Rules
Custom Entries and Registry
Integrate Social IT elements
Service Catalog:
Creation of Catalogs
Variables and Sets
Record Produces
Workflow Designing
Service Execution Plans
Catalog UI Policies and Client Scripting Catalogs
Workflows:
Workflow creation using Tables and Fields
Workflow activity tracking
Custom Scripting for Workflow
Advanced Workflow Design and Management
Data Reporting, Cloning and Upgrades:
Basic Data Representation (Charts, Bar Graphs and Pivot Tables)
Scripting of Reports
Gauges and Parameters
Automation of Reports
Cloning and Implementation URLs
Upgrades and Versions
Import Sets:
Managing Data Sources
Multiple Formats and Types of Data
Transform Maps and Scripts
Import Rules and Methods
MID (Discovery) Server Installation:
Installing MID Server, MID Instance
Testing MID Server
Importing of documents in MID server
Azure and AWS integration with Discovery
Advanced ServiceNow Management:
Incident Management (Overview, Practices and Continuous
Services)
Change Management Processes (Planning, Authorization
and Hike)
Change Management Workflow and Continuous service
implementation.
Problem Management Processes (Investigation, Identification
and Resolution)
Configuration Management:
Asset and Configuration Management Basics
CI and Asset Classes, and Categories, Model Assets.
CMDB Plug-ins and Add-ons Classes of CMDB
Mapping of Asset Records
Loading CI into Services
Configuration Item Relationships
Knowledge Management:
Installing MID Server, MID Instance
Testing MID Server
Importing of documents in MID server
Azure and AWS integration with Discovery
SLA, OLA, and SDLC Modules:
Introduction to SLA, OLA, UPC, and SDLC
SLA Frameworks and Guidelines
SLA Workflow
SDLC and UPC configuration
General Methods and Tasks of SLA
Employee Self Service & Service Catalog:
Profile management
Tasks, Schedules and Workflow approval protocols
Service Catalog Introduction
Personal Configuration and Customization
Scripting and Coding:
Basic Scripting
Client Scripting
UI Scripting
Custom Scripting Methods (Jelly Scripting, Glide Scripting)
Business Rules
Metadata Implementation
Scripting of Workflow, Configurations, Scheduled Tasks, and Event Management Configuration of ServiceNow Scripting Tools
Glide Elements (GlideSystem, GlideRecord, GlideAjax, GlideForm, and GlideUser)
Debugging Modules
Other API and Extensions
Practical Implementation Modules:
Creating Custom Apps and Programs using ServiceNow Modules
Fetch Creation and Extension
Application Integration protocols
Custom Software Trials and Assessments
Trainer Profile of ServiceNow
Our Trainers provide complete freedom to the students, to explore the subject and learn based on real-time examples. Our trainers help the candidates in completing their projects and even prepare them for interview questions and answers. Candidates are free to ask any questions at any time.
- More than 5+ Years of Experience.
- Trained more than 500+ students in a year.
- Strong Theoretical & Practical Knowledge.
- Certified Professionals with Higher Grade.
- Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
- Trainers have experienced on multiple real-time projects in their Industries.
- Our Trainers have worked in multinational companies.
ServiceNow Exams & Certification
SevenMentor Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher’s as well as corporate trainees.
Our certification at SevenMentor is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC’s of the world. The certification is only provided after successful completion of our training and practical based projects.
Proficiency After Training
- Learn how to develop logistic Services.
- Learn how to implement real life examples using practical concepts of Cloud.
- Learn how to do application programming including standalone and web.
- Learn how to handle exception while developing application
- Creating application and implementing it
- Work flow on Development Apps for master tricks and tips
- SOA architecture, AOP configuration and SOAP based web services in details
Key Features
Skill Level
Beginner, Intermediate, Advance
Training is provided to college Students, Freshers who have passed out as wells as working candidates who want to upgrade their skills.
Course Duration
90 Hours
Core Java Course will be of 2 months with hands on practicals.
Advanced Java will be of 1 month with real time projects.
Java Framework will be of 1 month with web applications project.
Total Learners
2000+ Learners
We are having 24/7 Support team to clear students’ needs and doubts. And special doubt clearing sessions every week.
Frequently Asked Questions
Batch Schedule
DATE | COURSE | TRAINING TYPE | BATCH | CITY | REGISTER |
---|---|---|---|---|---|
23/12/2024 |
ServiceNow |
Classroom / Online | Regular Batch (Mon-Sat) | Pune | Book Now |
24/12/2024 |
ServiceNow |
Classroom / Online | Regular Batch (Mon-Sat) | Pune | Book Now |
28/12/2024 |
ServiceNow |
Classroom / Online | Weekend Batch (Sat-Sun) | Pune | Book Now |
28/12/2024 |
ServiceNow |
Classroom / Online | Weekend Batch (Sat-Sun) | Pune | Book Now |
Students Reviews
As is the only ServiceNow training institute in Pune that offers a 100% placement assurance after the course. However, to the HR department, I was put in a really great company.
- Jayesh Chavan
SevenMentor training will not only improve your ServiceNow abilities but also help you get a good job. Thank you, SevenMentor, for leading me through the most effective ServiceNow training available.
- Eliza Joseph
The ServiceNow app's administrative and technical components required extensive study and comprehension. Our instructors guided us smoothly through such complex systems. I want to express my gratitude to them all for providing us with excellent ServiceNow Development training.
- Ravindra Gholap
Course video & Images
Corporate Training
ServiceNow is among the most widely utilized applications in commercial settings. Many businesses rely on ServiceNow as their primary management and task distribution tool. As a result, personnel that are familiar with the ServiceNow execution process are in high demand at such companies. Many firms also have their very own customized ServiceNow add-ons and tools, which result in customized training tailored to the needs of the company. We provide frequent training to our clients and adhere to the ideals and standards that businesses follow. The most experienced teachers are available for our corporate ServiceNow course in Pune, and they appreciate the necessity of quick and effective training. For ServiceNow lessons in Pune, we offer on-site training, on-the-job coaching, and online training services. Our adaptable training is complemented with best-in-class facilities, allowing us to offer large-scale education for ServiceNow corporate clients. For our partners searching for the finest Corporate ServiceNow training in Pune, we provide the greatest rates and offers available. Feel free to join us for this session to teach your workers at Pune's premier corporate training facility.
Our Placement Process
Eligibility Criteria
Placements Training
Interview Q & A
Resume Preparation
Aptitude Test
Mock Interviews
Scheduling Interviews
Job Placement
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